Terms & Conditions

This web site (the "Site") is published and maintained by Catabatic Technology Private Limited ("GTX" or “Catabatic” Or “Global Travel Exchange”), a company incorporated and existing in accordance with the laws of the Republic of India. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions mentioned below. When you access any sub-domain or other associated URL (whether belonging to an associate of Catabatic or GTX otherwise) through this site, then such sub-site may have its own terms and conditions of use which is specific to such sub-site. Sub-sites may contain such additional terms and conditions of use as may be set out in such sub-site.

Site and Its Contents
This Site is only for your personal use and you shall not distribute, exchange, modify, sell or transmit anything you copy from this site, including but not limited to any content or text, images, audio and video, for any business, commercial or public purpose.

As long as you comply with the terms of these Terms and Conditions of Use, GTX grants you a non-exclusive, non-transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

Access to some areas of this site may be available to registered members only. To become a registered member, you may register on the site and based on qualification by GTX team you may be given access to the logged in area of the website. You also guarantee that you represent and warrant all information you supply to us, about yourself, your company and others, is true and accurate.

All materials on this Site, including but not limited to text, images, audio software, source code, text, icons and such like (the "Content"), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content.

There are a number of logos, service marks and trademarks found on this Site whether owned/used by GTX or otherwise. By displaying them on this Site, GTX is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

You may download such copy/copies of the Content to be used only by you for your personal use at home unless the subsite you are accessing states that you may not. If you download any Content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it.

Others rights
TIf this Site contains any email id or contact details, chat, sms or email facility or other message or communication facilities, you agree to use the same only to send and receive messages and materials that are proper and related thereto. By way of example and not as a limitation, you agree that when using the Site or any facility available here from, you shall not do any of the following:
  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others
  • Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information
  • Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents therefor as may be required by law
  • Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another computer.
  • Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded
  • Falsify the origin or source of software or other material contained in a file that is uploaded
  • Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters, or download any file posted by another user of a Forum that the User knows, or reasonably should know, cannot be legally distributed in such manner.

User's Material
You are prohibited from posting or transmitting any defamatory, libellous, obscene, profane, threatening, pornographic or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.

GTX assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libellous, obscene or profane material. GTX may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates GTX’s policies in any way.

GTX will fully cooperate with any law enforcement authorities or court order requesting or directing GTX to disclose the identity of anyone posting such materials.

GTX Online Rights
If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by GTX, as non-confidential.

You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way GTX uses such material.

Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by GTX anywhere in the world, in any medium, forever.

Transmitted Material
Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to GTX does not cause GTX to have any special responsibility to you.

The copyright in the contents of this website belong to GTX or respective suppliers and API providers. Accordingly, GTX reserves all rights. Copying of part or all the contents of this website without permission of GTX is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided.

The material in this Site could include technical inaccuracies or typographical errors. GTX may make changes or improvements at any time.

The materials on this site are provided on an AS IS basis, without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to applicable law, GTX disclaims all warranties of merchantability and fitness for a particular purpose.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. 'globaltravelexchange.com' is not responsible for any inaccuracies in the photos.

GTX does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavour to ensure your fullest satisfaction.

GTX does not warrant or make any representations regarding the use of or the result of the use of the material on the site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service providers such as airlines, hotel owners and tour operators.

You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this Website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. GTX does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site. You also acknowledge that through this Site, GTX merely provides intermediary services in order to facilitate highest quality services to you. GTX is not the last-mile service provider to you and therefore, GTX shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (airline, travel/tour operator, activity supplier or activity operator, hotel, transporter, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this Site.

GTX will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site.

Notwithstanding anything else to the contrary contained elsewhere herein or otherwise at law, GTX’s liability (whether by way of indemnification to you or otherwise) shall be restricted to a maximum of INR 1500 (Indian Rupees One Thousand Five Hundred Only).

The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. You should check with your local GTX authorized representative for the availability of specific products and services in your area.

Terms and Conditions of Use
GTX may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

GTX may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

GTX reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of GTX's systems as well as its client’s interests are and remain, well-protected. Towards this end, GTX may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.

If GTX, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then GTX may cancel the said orders at any time up to 4 hours before the scheduled time of departure of the relevant flight or 4 hours before the expected date of visit to any property booked through GTX.

Cancellation Policy for B2B
Any top-up payment / advance payment which is received from retailers / distributors deposit the advance payment to his retail account for, the retailer / distributor does not use the amount for goods & services and he wants his payment to return in this case after one month of deposit, retailer need to give refund request to us, once we will get refund request from the retailer, the balance amount will be refunded within 15 to 20 working days via same source.

Cancellation & Refund Policy
Cancellation of Bookings and Cancellation Policy differs for each Product OR Service. When you make a booking, kindly view Terms & Conditions of each Product OR Service, which reflects the Cancellation, Refund with Booking Terms & Conditions. You can cancel the purchased product or service through the process defined with each product and service that you buy on globaltravelexchange.com. If you find difficulty in cancelling, you can get the same cancelled by calling our customer care team. Cancellation at your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of Product or Service booked & purchased.

You can cancel the purchased product or service online on our Website – www.globaltravelexchange.com depending upon your right of usage of the website or you can get it cancelled by calling the agent or relationship manager who is in touch with you. If you find difficulty in cancelling, you can get the same cancelled by calling our customer care team. Cancellation at your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of Product or Service booked & purchased.

There may be full cancellation, partial cancellation or no refund policy applicable on the service depending upon time, terms and conditions of product or services booked and purchased, which are Non-utilized or cancelled after the cancellation deadline mentioned in the Terms and Conditions, while making the purchase.

You agree to bear the full cost of any booking, cancellation and administration fees for any products or services booked but not utilized for any reason. In some cases, GTX may charge cancellation or amendment fees in addition to those imposed by travel services providers.

GTX reserves the right to decline any booking or purchase for any reason and shall not be held liable for any resulting claims of losses, damages or compensation. In such an event, GTX shall refund to you all unutilized money collected from you for that purchase.

For Bookings and Purchases, which has already been paid by you, when cancelled, refunds will be made (based on the Refund Policy, mentioned in Terms and Conditions, while making the booking or at the time of Purchase). For Air ticket, Hotels, Packages, Insurance or any services may take between 30 - 45 working days for the amount to get credited into your account. Refund policy may vary for every Product and Service

The preceding refund timeline is a guide for your reference only and shall not be binding upon GTX.

General Provisions
You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences.

GTX requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations.

By offering for sale travel to particular international destinations, GTX does not represent or warrant that travel to such point is advisable or without risk. GTX does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.

GTX reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. GTX shall have no obligation to take the needs of any User into consideration in connection therewith.

GTX reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.

No waiver by GTX of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

If any dispute arises between you and GTX during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Gurgaon. The arbitration proceedings shall be in the English language.

The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.

GTX provides B2B wholesale rates which must be sold as part of package and must not be standalone.

These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Gurgaon, Haryana, India.
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